COVID-19

(23 June 2020)

As the lockdown restrictions continue to lift, the team at Yorkshire Children’s Physiotherapy is delighted to announce that we are re-opening our doors and introducing a staged return to face to face appointments for assessment and treatment, both in clinic and out in the community, as appropriate.

We have been working very hard behind the scenes over the past few weeks and have implemented a number of new measures and procedures, designed specifically with the safety of our clients and our team in mind. So, you can rest assured that we are doing everything within our control to look after your health and wellbeing and minimise the risk of coronavirus infection transmission.

Some of the new measures you can expect include:

  • New health screening questions that will be asked at the time of booking a face to face appointment and again upon attendance
  • Recording your temperature (contactless) upon arrival at each face to face appointment
  • Ensuring good hand hygiene before and after your child’s appointment
  • Staggering our appointments throughout the day to avoid any overlap of clients or the need for you to wait on the premises with your child
  • Your Physio will be wearing appropriate PPE which will include a face mask, gloves, apron, and protective eye/face wear
  • Stringent cleaning protocols in between each appointment to ensure the clinic space and any touched surfaces are appropriately disinfected

For any clinic-based sessions, when you arrive at your child’s appointment, please expect to wait outside the building until your Physio comes to collect you. Please do not arrive too early as you will not currently be allowed to wait inside. This is to avoid any overlap of clients and to minimise the number of people within the clinic at any one time.

Please wear/bring a face mask/covering to each appointment as this will be required (for accompanying adults). We would also appreciate it if payments could be made by card (contactless wherever possible) or using online methods, as we would like to minimise cash transactions.

We appreciate that your child will not be able to attend their appointment alone! However, please note that ALL attending persons will be required to provide accurate contact details (for contact tracing purposes only) and to adhere to the same procedures/protocols that are in place for our clients.

We are also beginning to introduce domiciliary appointments as appropriate, so have further new measures in place, specific to this area. Please ask at the time of booking if you have any queries or concerns about us coming out to see you at home, but we are confident that our new processes will suitably safeguard you, your child and your Physio.

Due to the popularity of our virtual (video) appointments during the lockdown period, we will continue to offer this remote option (Paediatric Telehealth) for those of you who are not yet ready to come back to face to face appointments. This option will be discussed with you at the point of booking as an alternative to a face to face session.

We are really looking forward to returning to a more ‘normal’ way of working and to welcoming you all safely back to face to face appointments. If you have any queries about the process or any of the new measures, please do not hesitate to get in touch and ask.

To enquire about a booking (virtual or face to face), please contact your Physiotherapist (existing clients), call us on 0113 2870926 (Option 2) or drop us an e-mail to info@yorkshirechildrensphysiotherapy.co.uk.

We look forward to seeing you soon.

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